Refund policy

Refund Policy

30-Day Money-Back Guarantee

We stand behind every product we sell. If you are not satisfied with your purchase for any reason, you are covered by our 30-day money-back guarantee under the terms below.

Eligibility

To qualify for a refund, the following conditions must be met:

- Your request must be submitted within 30 days of your confirmed delivery date.
- Shipping and handling fees are non-refundable.
- You do not need to return the product. No return is required.
- Refund requests submitted after the 30-day window will not be approved, with no exceptions.

What Is Not Eligible

The following are not covered under this guarantee:

- Requests submitted more than 30 days after delivery.
- Subscription renewals or recurring charges billed after the initial 30-day window.
- Orders that were already refunded or disputed through a third party.

Subscriptions

If your order includes a subscription, you are responsible for managing, modifying, or canceling it before the next renewal date. Renewals processed after the 30-day guarantee window are not eligible for refunds. You can manage your subscription at any time by contacting our support team or through your account portal.

Damaged or Incorrect Orders

If you received a damaged, defective, or incorrect item, contact us immediately at support@avorapremium.com and we will resolve it promptly at no cost to you, regardless of the standard refund window.

Agreement

By completing a purchase on our website, you confirm that you have read and agreed to this refund policy in full.

Contact Us

For refund requests or any questions about your order, contact our support team within the 30-day window at support@avorapremium.com. We aim to respond within 24 to 48 business hours.